Running a business is one of the most stressful things you can do, yet it offers the largest reward for anyone who wants to make a large income. Unfortunately, almost 65% of businesses fail in the first ten years, which means you have to be careful and make sure you do everything you can for your company to succeed.
These are the top technologies that will make being a business owner easier and how they could help your company.
1. A Well Made Point of Sale System
Your point of sale system can make a difference between whether customers go through with their purchase or they simply leave your check-out page. If it works well, customers won’t even notice it, but if it has issues, it can be what breaks their interest.
This system allows your company to accept payments and keep track of sales and it should be one of the first things you consider. Is your current one working, or are you simply dealing with it? Consider updating soon.
2. Software to Streamline Hiring
If you have good employees, your company can flourish. To make this work, start with a good applicant tracking system. The better this system is, the better your company will do. These systems let you organize applicants, look for specific types, and track all communications with them.
Over 90% of Fortune 500 companies are currently using these systems, and they continue to be one of the top choices for companies that want to grow.
3. Programs For Bookkeeping
If your employees feel like their payments aren’t coming through and the bookkeeping isn’t organized, they’re going to start looking for other work. Nobody wants to work for a company they’re not sure if they can trust or not.
This type of software should handle anything from how many hours someone has worked to if there’s a pay change, overtime, holiday pay, and so much more. Although you’ll still need employees to operate this system and keep on top of everything, having software at the base of it will lower the margin for error.
4. Partially Automated Customer Service
Nobody wants to feel like they’re being ignored or handed over to a robot, but most smaller companies can’t afford 24/7 customer service. Instead, it’s a good idea to have a chatbot that can help your customers get most of the easy questions answered.
From when your offices are open to gathering information for a lead, it’s important to have software that will lessen the load on your customer service. Of course, if the bot can’t answer their specific question, a customer shouldn’t have to fight it to get a representative.
5. A Website That Won’t Disappoint
Your website should lure in customers, clients, and possible employees like a beacon. Try to create something that shows off the style and personality of your brand while also allowing people to navigate it easily.
Every Business Is Different
Whether this is the first business you’ve ever owned, or you’ve had this for years, and you’re trying to make it better, it’s important to give yourself a chance to succeed. Consider investing in these technologies, and you’ll watch your company grow in no time.